A NOTE ABOUT INSURANCE. As an independent chartered physiotherapist, Viola’s physiotherapy services are billed directly to patients, not to insurance companies. Upon receipt of your payment, you will be emailed a professional invoice. Prior to attending, it is recommended that you check with your Insurer regarding rebates, as Private Medical Insurers differ in their policies. Please note the following details when checking with your insurer: Viola Vajova, HCPC registration number: PH100965, Chartered Society Registration Number: 092497.